System Documentation
Complete guide to using TalentHire PH — your Philippine recruitment & HR platform
Download User Manual (DOCX)Welcome to TalentHire PH
TalentHire PH is a comprehensive Recruitment & Applicant Tracking System (ATS) designed for the Philippine market. It covers the entire hiring lifecycle — from posting jobs and receiving applications, through AI-powered screening, interview scheduling, offer management, onboarding, and employee management including payroll, attendance, leave, and shift scheduling.
Accessing the System
Public Pages — Anyone can browse job listings at /jobs, track their application status at /track, and view pricing at /pricing.
Admin Dashboard — Authorized users log in at /login to access the dashboard at /dashboard. Your role determines which features you see.
User Roles
TalentHire PH supports five user roles:
Creating a Job Posting
Navigate to Dashboard → Jobs → Create New Job. Fill in the required fields:
Once published, the job appears on the public job board at /jobs.
Managing Jobs
From the Jobs page, you can:
Public Job Board
The public job board at /jobs shows all active positions. Candidates can search by keyword and filter by department, location, and employment type. Each job card shows the title, department, location, salary range, and employment type. Clicking a job opens the full detail page where candidates can apply directly.
Application Pipeline
Every application moves through a 6-stage pipeline:
1. Applied — Initial submission received
2. Screening — Under review by recruitment team
3. Interview — Candidate invited for interview
4. Offer — Offer being prepared or extended
5. Hired — Candidate accepted and hired
6. Rejected — Application declined
You can advance candidates between stages from the Applications page or the Pipeline Board.
AI Resume Screening
TalentHire PH includes AI-powered resume analysis. When a candidate applies:
You can also manually trigger AI screening from any application's detail panel.
Application Detail Panel
Click any application to open the detail panel showing:
Visual Pipeline Management
The Pipeline Board at Dashboard → Pipeline Board provides a Kanban-style view of all applications. Each column represents a pipeline stage (Applied, Screening, Interview, Offer, Hired, Rejected), and each card represents a candidate.
Drag & Drop
Move candidates between stages by simply dragging their card from one column to another. The status update is saved automatically. This is the fastest way to manage your hiring pipeline.
Filtering & Search
Quick Actions
Click any card to open a detail drawer with:
Scheduling Interviews
Navigate to Dashboard → Interviews to manage all interviews. Click "Schedule Interview" to create a new one:
Calendar Views
The Interviews page offers three views:
Calendar Export
Export any interview to your calendar:
Interview Statuses
Track interview progress: Scheduled → Confirmed → In Progress → Completed, or mark as Cancelled / No-Show / Rescheduled.
Creating Scorecard Templates
Navigate to Dashboard → Scorecards and click "New Template". Define:
- Name (e.g., "Communication Skills", "Problem Solving")
- Max Score (1-10 scale)
- Weight (multiplier for importance, 1-10)
Using Scorecards
When an interview is linked to a scorecard template:
Managing Templates
Campaign Management
For high-volume hiring (common in BPO), navigate to Dashboard → Bulk Hiring:
Training Batches
Group hired candidates into training cohorts:
Bulk Actions
Process multiple applications at once:
Creating Offers
Create offers from:
Offer details include: position, department, base salary (PHP), allowances, signing bonus, benefits, probation period, and start date.
Offer Lifecycle
Offers move through: Draft → Pending Approval → Approved → Sent → Accepted/Declined/Countered/Expired/Withdrawn
Each offer gets an auto-generated number (OFR-YYYYMMDD-XXXX).
Assessment Integration
Track pre-employment assessments directly on the offer:
Talent Pool
The Candidates module at Dashboard → Candidates (for Admins/Recruiters) serves as your talent pool CRM:
Candidate Lifecycle
Track candidates through: New → Contacted → Interested → In Pipeline → Placed → Archived (or Not Interested)
Each recruiter manages their own candidate pool — data is scoped per recruiter.
Onboarding Process
When a candidate is hired, create an onboarding process from Dashboard → Onboarding:
Task Management
Each onboarding process has tasks organized by category:
Tasks auto-update the overall status: Pending → In Progress → Completed.
Templates
Create reusable onboarding templates with pre-defined task lists. A default BPO template with 10 Philippine-standard tasks is included. Use the Templates tab to create, edit, or delete templates.
Dashboard Overview
Navigate to Dashboard → Recruitment Analytics for deep hiring metrics. Select a time period (30, 60, 90, 180 days, or 1 year) to filter all data.
Key Metrics
Analytics Charts
Managing Templates
Navigate to Dashboard → Email Templates to manage recruitment email templates. Four default templates are auto-created on first visit:
Variable Substitution
Templates support dynamic variables that are replaced with real data when sending:
{{candidateName}} — Candidate's full name{{jobTitle}} — Position title{{companyName}} — Your company name{{department}} — Job department{{interviewDate}} / {{interviewTime}} — Interview schedule{{interviewType}} / {{interviewLocation}} — Interview details{{startDate}} — Employment start dateClick any variable button in the editor to insert it into the template body.
Preview & Categories
Overview Tab
The Reporting page at Dashboard → Reporting has three tabs. The Overview tab shows:
Activity Log Tab
The Activity Log tracks all recruiter actions in the system:
Duplicates Tab
Detects duplicate applications by email or phone within the same company. Expandable groups show all matching applications across different jobs.
Employee Management
Navigate to Dashboard → Payroll → Employees tab to manage payroll employees:
Pay Periods & Computation
In the Pay Periods tab:
1. Create a pay period (Semi-monthly or Monthly)
2. Set the date range and select employees
3. Click Compute — The system calculates:
• SSS contributions (52-bracket table, 14% rate with WISP)
• PhilHealth (5%, floor ₱10K, cap ₱100K)
• Pag-IBIG (EE 1-2%, ER 2%, cap ₱5K)
• BIR withholding tax (TRAIN Law 2023+ brackets)
• BPO premiums: OT 125%, Night Diff +10%, Holiday +100%, Rest Day +30%
4. Review → Approve → Mark as Paid
Government Forms
Generate required Philippine government reports:
Shift Schedules
Set up shift schedules in the Shift Schedules tab:
Shift Assignments
Assign employees to shifts in the Shift Assignments tab:
Daily Attendance
Track daily attendance in the Daily Attendance tab:
Philippine Leave Types
TalentHire PH includes 9 pre-configured Philippine leave types:
Customize or add new leave types in the Leave Types tab.
Leave Balances
Initialize leave balances per employee per year. The system supports:
Filing & Approval
Weekly Roster
Navigate to Dashboard → Scheduling → Weekly Roster to see a visual grid of all employees × 7 days showing:
Coverage View
Below the roster, a coverage table shows headcount per shift per day with color-coded indicators:
Shift Swap Requests
In the Swap Requests tab:
My Portal
Employees with the "employee" role see a single My Portal page with 6 tabs:
Employee Account Setup
To enable ESS for an employee:
1. Go to Dashboard → Back Office
2. Create a user account with the "employee" role
3. Link the user to their PayrollEmployee record
Once linked, the employee can log in and access their portal.
Managing Users
Navigate to Dashboard → Back Office (Admins, Hiring Managers, Platform Admins only):
Role Restrictions
Setting Up Your Company
Navigate to Dashboard → Company Profile to configure your company details:
This information is used throughout the system — in email signatures, the AI assistant's context, and document generation.
Email Signature
The system auto-generates professional email signatures (text and HTML) from your company profile data. Access it from the Company Profile page.
Email Configuration
Navigate to Dashboard → Email to set up your company's email sending capability:
Sending Emails
Once configured, you can send emails from the Email page:
About the AI Assistant
Navigate to Dashboard → TalentHire AI for an embedded AI chatbot with Philippine HR expertise:
The AI automatically knows your company details (name, address, TIN, etc.) and incorporates them into its responses.
Public Status Tracking
Candidates can track their application status at /track (no login required):
1. Enter the email address used when applying
2. View all applications with current status
3. Visual progress stepper: Applied → Review → Interview → Offer → Hired
4. See job title, company, department, and location
5. Applied date and last update timestamp
Privacy: No internal data is exposed — no AI scores, recruiter notes, or internal assessments are visible to candidates.
How It Works
TalentHire PH is multi-tenant. Each company's data is completely isolated:
Need more help?
Visit the TalentHire AI assistant in your dashboard for real-time help with Philippine labor law, recruitment best practices, salary benchmarking, and communication templates.
